720 million hack attempts are made every day... got your attention?

Here are a few more scary stats to set the scene…

• Cyber-crime costs have increased annually by 21%
• 60% of SMB’s go out of business within 6 months of suffering a cyber-attack
• 50% of cyber security professionals reported at least one incident of malware infected firmware in 2016

Food for thought isn’t it, and yes we all know that stats can be rolled out to support almost any claim, but these are different. They only support what we already know…The cyber-attack threat is real and we all need to be aware and prepared for it.

As defences against cyber-attack have evolved and become more effective, so have the methods employed by those that perpetrate those attacks. They probe and test every facet of a system, in a top down search for weak points to exploit, cracks through which they can slip in and wreak their own particular brand of havoc. Emerging technologies like IoT, mobility, and hybrid IT environments now open new business opportunities, but they also introduce new risk. Protecting servers at the software level is no longer enough; businesses need to reach down into the physical system level to stay ahead of threats.

Can-Do Teaching

How the Microsoft Education store can help with classroom organisation

For a long time, people said rather sneeringly, ‘if you can’t do, teach’, which is perhaps one of the most ridiculous put-downs of all time. Teaching is, in our view, not only one of the most admirable and necessary of professions, but also one of the most difficult. As well as knowing your subject inside out, well enough to help other – often reluctant – people to understand it, having endless admin and compliance to handle, and needing the patience of a saint, you need to be a logistical genius. Corralling a classroom is akin to herding cats, but the teacher doesn’t just need to keep order, but to find ways to engage and foster a group dynamic which delivers the best possible learning experience and outcome.

We’re not the only ones to appreciate the work of teachers; Microsoft have been working with the profession for years, which is why they have crafted the Surface range specifically with schools in mind, and have a whole category of apps dedicated to helping teachers in the MS Education Store. And it’s these that we’ll be looking at today in our continued exploration of Microsoft’s educational tools.

Six Heads Are Better Than One

Encouraging and empowering teamwork in Education with Microsoft Collaborative Tools

When we were children, collaborating on a school project usually meant gathering around a piece of paper, pencils in hand, tongues probably sticking out of the corner of our mouths, wishing that we’d been partnered with one of the brainy kids. Someone would eventually be nominated as ‘writer’, someone else as ‘drawer’, and then the most opinionated would hold court, ordaining proceedings in the vein of a miniature dictator. Inter-school collaboration was rare and fragmented. International collaboration almost unheard of.

The developing technology of the last 20 years has brought about no end of changes to the ways in which schools operate, but few provide a more startling contrast than the means of collaboration. Continuing our run down of Microsoft’s educational offerings, today we’re looking at the ways in which our favourite manufacturer’s educational app store could help make teamwork easier in an educational environment, especially when working on a Microsoft Surface.

Nimble Storage - InfoSight Proactive Capacity Management

Business loves data. It’s probably the one constant that remains unchanged in a world otherwise replete with it, and today is different only in so much as the amount of data we regularly keep and shuffle from system to system…in fact it could be said that data has never been more important.

In our hyper connected world, where almost everything we do online is tracked, catalogued and stored to be served up at a moment’s notice, where and how that data is stored can very often mean the difference between success and failure, with the term ‘spinning wheel of death’ taking on a far more literal meaning for organisations who get this decision wrong…Speed is everything and delays are simply unacceptable.

The problem is that as you get more data, the complexity of storing and accessing g that data becomes an almost herculean task unless you choose the correct technology. So what is the right technology? In truth there is no real right or wrong answer to this question as the solutions available are outnumbered only by the applications they have been created to enable, but here are the offerings from Hewlett Packard Enterprise…

Online sales: Friend or foe for traditional retail?

As we read that Swedish department store giant Ikea is overhauling its sales strategy to begin selling product on a number of big ecommerce websites, it seems that the dawn of the online sales invasion is no longer that. It’s a full-blown sunrise, and its rays are only set to burn brighter than ever before on the world of in-store retail and sales.

While the move comes is primarily due to a mixture of online demand and a fall in visitors to its out-of-town outlets, Ikea, as it stands, is not alone in deciding to amend its sales strategy to further incorporate online platforms. If we look past the likes of Amazon and Alibaba, which are exclusively online, every major retailer and grocer, from Tesco to John Lewis and Walmart, have to various degrees a defined online presence aiming to ease the lives of consumers across the board. It hasn’t been a speedy process, as stores have had to move beyond their age-old model of driving consumers to impulse purchases via endless lanes of products and confusing layouts, though there’s been a definitive movement regardless. 

It’s Not What You’ve Got but the Way That You Use it

… Making the most of Microsoft Learning Tools for Education

Have you ever stopped and properly looked at all the tools that your computer can offer you? Not just the obvious Office and web browsers, or even the games beyond Solitaire – who doesn’t like the odd sneaky game of Solitaire? – but at SketchBook and Drawboard, Maps and StickyNotes, not to mention the wealth within the MS app store. If you haven’t – and we’d be willing to bet that you haven’t – then how can you expect your customers to? And if they don’t look, how can they know what Microsoft has to offer?

We always get questions about how Surface devices fit in with education, over the next few weeks and months we’ll be looking at some of the best tools currently available for your customers, starting with MS learning tools.

The ThinkPad has been around for 25 years. Here’s some tech which, um, hasn’t.

As the Lenovo ThinkPad brand reached the ripe old age of 25, the brand has gained a reputation for reliability and high performance. With the red trackpoint button and eye-catching logo, a ThinkPad is instantly recognisable. Whether your customers are after a slim and light device, an ultra-powerful portable workstation or a versatile 2-in-1, there’s a ThinkPad for them.

To celebrate the huge 25-year milestone, we decided to reflect on some tech that, in contrast, hasn’t quite stood the test of time…

MiniDiscs and MiniDisc Players

Despite launching the same year as the ThinkPad, MiniDiscs couldn’t quite knock portable CD players off the top of the tree. When MP3 players launched, MiniDisc players were doomed.

A day at the Microsoft Surface Partner Briefing

By Sam Thrower

Earlier this week I had the pleasure of attending the Microsoft Surface Partner Briefing. A quarterly, first hand opportunity to hear from some of the key players within the Microsoft Surface team about the latest product information and the potential opportunities for the months ahead. It’s been a pretty incredible 5 years for Microsoft Surface on their device journey and from the sounds of it, this is only the beginning …

It was a great day at the Everyman Cinema in Canary Wharf and I came away feeling enlightened with lots of valuable insights into where we’re going next on this incredible Surface journey, insights which I will share with you below….

Westcoast Bolsters Cyber Security Solutions Business with Thinkmarble

PRESS RELEASE

Westcoast has signed a distribution agreement with information and cyber security specialist ThinkMarble.

The distributor will offer ThinkMarble’s full range of security solutions including managed threat and vulnerability monitoring services ATLAS:, and TITAN:, and GDPR (General Data Protection Regulation) compliance consultancy services Cyber Essentials and Cyber Essentials Plus.

Mark Davies Westcoast’s Cloud Services Director, said: “We can’t wait to start working with the experts at ThinkMarble and helping our partners provide their customers - enterprise or SME - with the very best in cyber security services and solutions.”

“The most important part of our role will be around enablement. We want to make sure our reseller partners fully understand the cyber security solutions they are selling as well as the value within that solution.” 

2018 Juniper Partner Advantage – a change for the future

By David Siddall

The technology industry is, by its very nature, one of the fastest evolving verticals. Featuring a new, never before heard of buzzword trending on LinkedIn and elsewhere seemingly on a monthly basis; we throw the words: Wannacry, Petya and hybrid cloud (not to mention GDPR) around as though they were course slang at the pub. Such terms however are representative of the real ways in which our industry has changed the world of business forever.

Juniper Networks has a history of being thought-leading. Indeed, being a viable challenger brand means adapting and evolving to a level above the rest of the market oftentimes including the incumbent leader. Marketing slogans are meaningless on the frontline where incremental revenue is the truest test and at Westcoast we have seen demonstrations and sales of Juniper’s “Software Defined Secure Networks” take off with our Juniper sales specialists evangelising the Policy Enforcer, Security Director and Sky ATP (otherwise known as zero day threat prevention) licenses to help our customers leverage network intelligence for security enforcement. This level of innovation spreads now to the Juniper partner program.

HP ZBook 15u G4: Feature-Rich & Budget Friendly

Does anyone ever look back on IT hardware with fondness? Has a friend or colleague ever said to you, “You know what, I really miss my Dell Precision 380”? Yeah, that’s what I thought. We’re living in a technological boom, and it’s a great time to be working in IT and following the changes as they happen.

It doesn’t require a great stretch of the imagination to say that those who have benefited most from the constant advances in IT hardware are those who need the most power. For example, gone are the days when designers were using workstations the size of fridge-freezers with 1 gig of RAM in a desperate bid to keep on top of their workload (albeit slowly). Devices have simultaneously slimmed down, risen in performance, and gotten cheaper. And this means that designers are given more flexibility in choice of tech, and that they can finally use workstations that look as appealing as the content that’s being created on them.

Microsoft 365 – The enterprise cloud suite with teeth

For all their technical and creative wherewithal, it has to be said that Microsoft sometimes struggle with one area: product follow-through. They create genius products and packages, but then forget to let the customer know about them, which is why today we’re going to be discussing Microsoft 365… And it might sound vaguely familiar to some of you, because we’ve sort of been here before with Secure Productive Enterprise (SPE). But, while there are significant similarities, 365 has extra bite.

So, what is Microsoft 365?

Take all of the essential elements that make up Office 365 – Word, Excel, OneDrive cloud storage, PowerPoint, OneNote, the full works – add in Enterprise Mobility + Security for comprehensive identity, access and device management, then tie it all together with Windows 10 Enterprise for full access management across a company’s entire network. That, in essence, is it: an all-encompassing business suite for the on-demand generation… But obviously there’s more to it than that.

“Westcoast Have Made Us Invincible!”

There are some customer testimonials that just make you smile. The above from Mirus IT Solutions does it for us; it’s not every day that you’re able to bestow a super power on someone!

Technology is changing rapidly at the moment and any company offering IT support needs to stay ahead of the information curve. It’s not just products that need to be cutting edge; it’s the service provided by those both within the industry and catering for the industry that matters too. And to deliver what clients and end-users need, IT solutions specialists need to be able to act fast. It’s that winning combination of speed and service that has made Mirus feel INVINCIBLE!

Zeroing in on Advanced Cloud Solutions for the SMB

ZenZero began as a small business with big ideas. The plan was to deliver IT solutions to the SMB, so that their clients could rely on enterprise-level technology while working on a more modest scale. A personal, efficient and knowledgeable service soon won ZenZero fans and customers, but the team saw room for improvement.

Small and medium sized businesses have a very distinct set of needs. The likelihood is that they won’t have a dedicated tech department, or even managers, so everything – all forms of support and advice – will need to come from their external solutions supplier. And that’s what ZenZero specialise in; providing bespoke, customer-focused IT products, help and guidance to growing companies. Although already a gold-rated Microsoft partner, ZenZero were experiencing one major difficulty; an inflexibility in service delivery.

Find out how one vendor is changing the landscape of audio management

Everywhere things are getting smarter, from self-driving cars to supermarket shelves that analyse how we shop (yes, really), and everything in between. So why should headsets get left behind, especially when they’re so important to the business environment?

That’s where Sennheiser’s aptly named HeadSetup Pro Manager comes in. It’s a powerful cloud-based solution that lets an IT administrator manage, update and configure settings for every Sennheiser headset and speakerphone in the organisation, from one central location.

When unbeatable service meets improbable speed

The Westcoast CSP and Keybridge IT Solutions story…

Every client is different. Every one. It’s this understanding that Keybridge IT Solutions and Westcoast have in common.

Supplying IT solutions for the recruitment industry, Keybridge have very particular needs for their clients. Reliable, intuitive software; consistent, trustworthy service; and speed. In a sector where change happens constantly, Keybridge need the ability to react almost instantly, and that’s what they have found in Westcoast CSP.

Take your cloud business to the next level on the 12th of October

By Katy Maley

The date has been set …… The 12th of October:

The world of Cloud is growing at an expanding rate and it is hard to keep up with all the new products and demands thrown at us daily. How do we Migrate? What is GDPR? Is our system safe? These are all questions resellers are asking our team of experts on a daily basis.

Our Nebula programme is all around enablement, education and ensuring you have the right solutions to showcase to your customers. Nebula has been running for two years successfully, and this year it’s my turn to run the event. After many cappuccinos and meetings, I’ve put together an agenda that promises a great day – I hope you agree.

Coming Up for Air – All You Need to Know About Surface in Education

 ‘Our aim is to empower every student on the planet to achieve more.’ Steve Beswick, Business Development Director – Education Industry, Microsoft.

That, in a nutshell, is what Surface in Education is all about.

Anyone who has paid attention to Microsoft over the years will be aware of the company’s long-term commitment to education. Right from the days of Bill Gates, Microsoft has invested in education; it’s one of the key tenets at the heart of the business. Consequently, as a reseller, if you’re looking to expand your target market, the education sector is the ideal area to set your sights, because Microsoft – and Westcoast – are already prepared to help you. 

Can you be the F1rst Among Equals?

There’s always something special about being the first. You may carry the honour with a devil-may-care nonchalance, but whether you’re the first to own a new piece of tech, or you’ve come first place in the parent’s egg ‘n’ spoon race at your kid’s sports day, there’s a certain swagger that you just can’t shake off.

Imagine, then, the feeling not only of coming first, but of winning a corking prize for doing so. Oh! The smugness would overflow! Well, that’s the opportunity you get with Westcoast F1rsts, in collaboration with Microsoft.

HP’s Big Answers to the Security Conundrum

Here’s a sentence you might not be used to seeing: It’s not possible to be fully protected against every security risk in IT. Maybe that doesn’t surprise you. After all, how do you even begin a conversation about security when it comes to IT? If we accept that full protection isn’t possible, then where do we start? Well, with HP actually. And here’s why.

HP are leading the way as an OEM by including vital security features with their Elite range of devices. With such a vast amount of considerations to be made, it’s no longer viable or fair to leave security up to end users, which is why HP have introduced some innovative new features into their premium product line, equipping users with some vital security tools from the get go.