If this sounds like a problem you found yourself faced with in the past, then fear no more..
Westcoast now offer Pre Delivery Inspection (PDI) service on all printers so you never have to worry about a project being held up again, receiving a brand new multi function printer that nobody knows how to set up, or even worse the wrong printer arriving.
Most large printers are unpacked, inspected, configured, tested and software-imaged by managed print partners at their own premises or onsite at the end user location.
This requires the partners to take full responsibility for the technology. They also have to pay increased shipping costs, train and manage engineering resource, and be able to cope with periods of peak demand.
The work can be extremely time consuming. Some of it is highly skilled requiring complex software-loads that are equivalent to carrying out server configurations.
Thanks to our new, cost effective PDI service resellers and their customers can now leave printer pre-inspection to the experts.
Our service also includes sited deliveries so that a new printer can be delivered on behalf of a partner to an end user premises, sited and connected - hassle-free. It can also include demonstration and removal of the redundant devices if required.
The new service is available for reseller partners on most major brands including HP and Lexmark and other brands not distributed by Westcoast.
To find our more take a look at the brochure here
To see the full press release click here