Could intelligent robots and Conversations as a Platform (CaaP) be the future of human decisions? Well Microsoft think so. They think bots could be our PA’s, personal shoppers and travel agents - all achievable through digital experiences and intelligent conversations.
Take a look at this blog by Gurdeep Pall, Corporate VP of Skype, who believes that through Conversations as a Platform and bots, the computing experience we receive today could be radically different over the next two decades.
By Gurdeep Pall
Four months ago at //build 2016, Satya Nadella outlined Microsoft’s vision for Conversations as a Platform (CaaP). He explained that pairing “the power of natural human language with advanced machine intelligence” will enable organizations and consumers to get more done and have more fun, with the help of intelligent bots and digital personal assistants.